CommercialConnectivityLatest NewsMROOperations

HK Express Selects ULTRAMAIN® ELB™

HK Express Airways (HK Express), a Hong Kong based low-cost carrier, has selected Ultramain Systems ULTRAMAIN ELB electronic cabin and technical logbook software. HK Express operates a growing fleet Airbus A320 and A321 series aircraft, with a current fleet size of 34 aircraft.

The introduction of ULTRAMAIN ELB to their Airbus fleet will enable HK Express to capture real-time paperless data as work is accomplished. This does not only reduce the paper process but also provides improved operational visibility and reliability. Auto-collecting accurate data during the maintenance process is critical for effective corrective actions.

In addition to providing immediate global visibility of Tech & Cabin actions in ELB, and HK Express’s Maintenance System, ULTRAMAIN ELB auto enforces many aspects of the defect identification and resolution process that paper systems cannot. Human induced variability is eliminated because ELB guides users to uniform defect classifications thereby providing on-device decision support directly to pilots and engineers. With real-time visibility into maintenance operations, HK Express will lower maintenance cost, increase aircraft utilization and reduce deferral rates.

Alan Tang, Director, Maintenance and Engineering said, “We are excited to integrate ULTRAMAIN ELB into our fleet, marking a significant step towards enhancing our operational efficiency and reliability.” He added, “This advanced electronic logbook software aligns with our commitment to leveraging innovative technology to streamline our processes and reduce our environmental footprint. We anticipate that ULTRAMAIN ELB will greatly improve our maintenance operations, providing real-time data capture and seamless defect management, ultimately leading to improved service for our passengers and a more sustainable operation.”

“We are thrilled to welcome HK Express to the ULTRAMAIN ELB User Community, marking substantial growth of our presence in Hong Kong. We are looking forward to getting HK Express up and running on ULTRAMAIN ELB so they too can realize the benefits of streamlined digital workflows. Furthermore, we are pleased to assist another customer in their endeavors to reduce their environmental footprint. Not only will their operational reliability be improved through their use of ULTRAMAIN ELB, but HK Express will significantly reduce the amount of paper being printed and stored, said Tim Spears, Vice President of Onboard Systems.